Orders

How to Place an Order

Click the Order Now button on the product page.
You will be redirected to WhatsApp, where you can confirm your order details with our team.
Provide the required information, such as watch model, size, and shipping details.
Once confirmed, you will receive payment instructions. Your order will be processed after payment is made.
Since all items are preorder, delivery takes approximately 15-20 days. We will share tracking details once your order is shipped.

Check Your Order Status

You can check your order status anytime by messaging us on WhatsApp.

For any inquiries, visit our Contact page or email us at [email protected]

Payment Methods

Accepted Payment Methods

All orders are processed via WhatsApp. We accept the following payment methods:

Bank Transfer: You will receive our bank details after confirming your order. Once payment is received, we will proceed with processing your order.
Wise (International Transfer): For international customers, we accept payments through Wise for fast and secure transactions.
Crypto Payments: We accept USDT (TRC20) for secure and anonymous transactions. Payment details will be provided upon order confirmation.

Order Confirmation

After completing the payment, please send us a screenshot of the transaction on WhatsApp to confirm.

Once verified, we will proceed with your order and share the tracking details when your package is shipped.

Payment Issues?

If you encounter any issues with your payment, consider the following:

Check your bank’s restrictions: Some banks block international transfers or large transactions. Contact your bank to verify.
Ensure sufficient funds: If using a prepaid card or Wise, make sure you have enough balance.
Verify payment details: Ensure you entered the correct recipient details before making the transfer.

For further assistance, contact us via WhatsApp or email at [email protected]

Shipping and Delivery

Shipping Time & Fees

Delivery Time: Orders typically arrive within 7-14 business days worldwide. However, some regions may experience delays due to customs processing.
Possible Delays: Customs clearance and local postal services may affect delivery times. If you experience delays, please contact us via WhatsApp for updates.
Shipping Cost: Standard worldwide shipping is free. Expedited shipping options are available at an additional cost.

Where Do We Ship?

We ship worldwide, including the USA, UK, Europe, Asia, and the Middle East. If you're unsure about your location, contact us via WhatsApp for confirmation.

Changing Your Delivery Address

You can update your shipping address before the order is processed. Contact us via WhatsApp as soon as possible if you need to make a change.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via WhatsApp or email. You can track your package on the courier’s official website.

Lost or Delayed Packages?

If your package is delayed or lost, contact us immediately via WhatsApp. We will assist you in tracking your order and resolving any issues.

Returns and Refunds

Return Policy

We accept returns only for defective or incorrect items. To request a return, contact us via WhatsApp within 24 hours of receiving your order. Provide your order number and photos of the issue.

Can I Cancel a Return?

If your return has not been processed, you may cancel it by contacting us via WhatsApp. Once it is processed, cancellations are no longer possible.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, notify us within 24 hours via WhatsApp with photos. We offer exchanges only—no refunds.

Assistance

Need Help with Your Order?

For any issues, contact us via WhatsApp. Our support team is ready to assist you.

Have Questions?

If you need more information, message us on WhatsApp. We're happy to help!

Feedback & Suggestions

We appreciate your feedback! Share your thoughts via WhatsApp to help us improve our service.

Privacy Policy

Welcome to Origin Collections. We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://origincollections.com and make purchases from our store.

Personal Information We Collect

When you visit the Site, we automatically collect information about your device, including web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse, we collect information on the products you view, referral sources, and interactions with the Site. We refer to this as “Device Information”.

When you make a purchase, we collect your name, billing address, shipping address, payment details (including credit card numbers), email, and phone number. This is referred to as “Order Information”. Collectively, both are “Personal Information”.

How We Use Your Information

We use your information to:

Process and fulfill orders.
Manage payments and refunds.
Improve our website and offerings.
Communicate with you about orders, products, and promotions.
Prevent fraud and enhance website security.

Sharing Your Information

We do not sell or trade personal information. However, we may share data with third-party service providers that help us operate our store, process payments, or comply with legal obligations.

Security of Your Information

We implement industry-standard security measures, including SSL encryption, to protect your data. Payment details are processed securely via trusted third-party gateways.

Your Data Protection Rights

Access: You can request copies of your personal data.
Rectification: You can request corrections to inaccurate data.
Erasure: You can request deletion of your data under certain conditions.
Restrict Processing: You can request limits on how we use your data.

Terms and Service

These Terms of Service (“Terms”) govern your use of our website located at https://origincollections.com (the “Site”) and your purchase of replica watches from our online store. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to all of these Terms, do not use the Site.

General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transmitted unencrypted and may involve (a) transmissions over various networks, and (b) modifications to conform and adapt to the technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, the use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

Accuracy, completeness and timeliness of information

We are not liable for any inaccuracies, incompleteness, or outdated information provided on this site. The content on this site is intended for general informational purposes only and should not be solely relied upon for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

This site may include historical information that is not current and is provided for reference purposes only. We reserve the right to update or modify the content of this site at any time without prior notice. However, we are not obligated to update any information on our site. It is your responsibility to monitor changes to our site.

Use of the site

Eligibility

You must be at least 18 years old to use the Site and make purchases. By using the Site, you represent and warrant that you meet this requirement.

Account creation

To access certain features of the Site, you may be required to create an account. You agree to provide accurate and complete information and to keep this information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Prohibited Activities

You agree not to use the Site for any unlawful purpose or any purpose prohibited by these Terms. You agree not to use the Site in any way that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site.

Product information and availability

Product Descriptions

We strive to provide accurate descriptions of our replica watches. However, we do not warrant that the product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

Product Availability

All products are subject to availability, and we reserve the right to limit the quantity of products we supply, supply only part of an order, or to divide up orders. We also reserve the right to alter the terms or duration of any special offers or sale promotions.

Pricing and payment

Pricing

All prices are listed in [currency] and are subject to change without notice. Prices do not include applicable taxes or shipping and handling charges. These charges will be added to your total amount due and will be displayed at checkout.

Payment Methods

We accept various forms of payment as indicated on the Site. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges).

Shipping and delivery

Shipping

We will ship the products to the address you provide during checkout. Shipping and handling charges will be calculated and displayed at checkout.

Delivery

Delivery times are estimates and are not guaranteed. We are not responsible for any delays in shipping or delivery that are outside of our control.

Returns and exchanges

Return Policy

Our return policy is set forth on our Return Policy page, which is incorporated into these Terms by reference. Please review our Return Policy to learn about our procedures for returning goods.

Exchanges

If you wish to exchange a product, please follow the instructions in our Return Policy. Exchanges are subject to product availability.

Intellectual property

Ownership

All content on the Site, including text, graphics, logos, images, and software, is the property of Origin Collections or its content suppliers and is protected by intellectual property laws.

License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes. This license does not include any resale or commercial use of the Site or its contents.

Limitation of liability

No Liability

To the fullest extent permitted by applicable law, Origin Collections will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any products purchased through the Site.

Indemnification

You agree to indemnify, defend, and hold harmless Origin Collections, its officers, directors, employees, agents, and affiliates from any claim, liability, loss, damage, or expense (including attorneys' fees) arising out of or related to your use of the Site, your breach of these Terms, or your violation of any law or rights of a third party.

Governing law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

Changes to Terms

We reserve the right to modify or update these Terms at any time without notice. It is your responsibility to review these Terms periodically for any changes. By continuing to use the Site after such changes, you accept the modified Terms.